Information We Collect

When you use virelliosand's budgeting services, we collect several types of information to provide you with personalised financial management tools. This includes information you provide directly, such as your name, email address, and financial goals when creating your account.

We also collect usage data about how you interact with our platform. This helps us understand which budgeting features are most helpful and where we can improve your experience. Your browsing patterns, time spent on different sections, and feature usage all contribute to making our service better.

How We Use Your Information

Your personal data serves specific purposes within our budgeting platform. Primarily, we use this information to deliver the core budgeting services you've signed up for - creating personalised spending categories, tracking your financial goals, and providing insights about your money management habits.

We also use your data to communicate with you about your account, send important service updates, and respond to any questions you might have. Sometimes we'll reach out about new budgeting features that might benefit your specific financial situation, but you can always opt out of these communications.

Service Improvement

Your usage patterns help us identify which aspects of our budgeting tools work well and which areas need attention. This aggregated data - with personal identifiers removed - guides our product development decisions and helps us create better financial management features.

Data Protection and Security

Protecting your financial information is our top priority. We use bank-level encryption to secure your data both when it's transmitted to our servers and when it's stored in our systems. Our security measures include regular vulnerability assessments and compliance with UK data protection standards.

Access to your personal information is restricted to authorised team members who need it to provide support or maintain our services. All staff undergo regular training on data protection practices and are bound by strict confidentiality agreements.

Your Rights Under UK Law

As a UK-based service, virelliosand complies with the Data Protection Act 2018 and UK GDPR requirements. You have several important rights regarding your personal data, and we're committed to helping you exercise these rights whenever needed.

You can request to see what personal data we hold about you, ask us to correct any inaccurate information, or request deletion of your account and associated data. If you want to transfer your budgeting data to another service, we can provide your information in a portable format.

Making a Request

To exercise any of these rights, simply contact us using the details provided below. We'll respond to most requests within one month, though complex requests might take slightly longer. There's usually no charge for these requests unless they're excessive or repetitive.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our budgeting services and comply with legal requirements. Active account data is maintained while your account remains open and for a reasonable period after closure to handle any queries or issues.

When you delete your account, we begin the process of removing your personal data from our systems. Some information might be retained in backup systems for up to 90 days, but this is automatically purged during our regular data cleanup procedures.

Financial transaction categories and spending patterns you've created are typically removed immediately upon account deletion, though anonymised usage statistics might be retained for service improvement purposes.

Cookies and Tracking

virelliosand uses essential cookies to ensure our budgeting platform functions properly. These include session cookies that keep you logged in and preference cookies that remember your dashboard settings and budgeting categories.

We also use analytics cookies to understand how people use our service, which helps us improve the budgeting experience. You can control these through your browser settings, though disabling some cookies might affect certain features of our platform.

We don't use third-party advertising cookies or share your browsing data with external advertising networks. Our focus remains on providing you with effective budgeting tools rather than monetising your personal information.

Changes to This Policy

We review this privacy policy regularly to ensure it accurately reflects our data handling practices and remains compliant with current regulations. When we make significant changes, we'll notify you through your virelliosand account or via email.

Minor updates that don't affect your rights or how we handle your data might be made without individual notification, but we'll always update the effective date shown below so you can see when changes were last made.